Your customers expect and deserve outstanding Web-Based Support.

Many fast growing companies find that customer support is requiring an increasing amount of valuable resources, especially personnel. Small Business Administration (SBA) and other researchers indicate that

• Those involved with supplying customer support, spend much of their time on the phone. 
• Only a low percentage of customers are resolving questions and problems themselves because effective, low- cost, web support tools are difficult to locate. 
• Companies are not leveraging the fact that many customers are comfortable using the Internet and websites.
• Most small businesses now have websites for Sales but not for Support.

Does this sound like your company? contact us to learn more.